Maintenance Services

Maintaining your workstations and networks ensures your businesses assets are more protected, offers a longer life on your computers and networks, and helps you operate at top productivity while continuing to grow as a business. Onsite’s network management and maintenance services, ensures at all time that this equipment is monitored and routinely serviced so it is optimized for your users. Take advantage of a free evaluation of your network. On-Site Technology experts will identify any problems and recommend solutions for your unique technology requirements

Server Maintenance

ur comprehensive server maintenance program includes preventative measures to reduce business interruption and downtime. We evaluate your servers’ antivirus, email, RAID, backup, critical updates and cooling system operations. We also go the extra step to clean unwanted and temporary files. We will run regular defragmentation to further maximize the performance of your vital servers.

Network Maintenance and Security

Its funny we still have some of the same problems with computers now that they had on the first machines built. But even with cutting-edge computers, the fact is that these systems are complex collections of machines performing millions of calculations. In addition, networks are required to protect your valuable data from human error, viruses and spyware. For this reason, your network and the data it contains are your most valuable asset. On-Site Technology has the expertise to develop the most effective and affordable method of maintaining and securing your networks.

Desktop Support

One of the most challenging issues facing IT departments is properly supporting the end user so they achieve maximum productivity. To do so, IT staff must optimize the productive time of the user’s desktop and protect the value of these assets. Today’s employees have expectations of 24 x 7 accessibility to their desktops through email, Internet, and mobile devices. Managing these expectations requires skilled support specialists, adequate technologies and superior communication with the end user.

Remote Support

We will service your remote and traveling users with the latest, most secure remote access tools, so that they’re productive when on the go. Microsoft’s integrated remote support applications enable us to take control of your desktops, mobile devices, and servers, just as if we were physically Onsite. By utilizing effective remote support, On-Site Technology is able to reduce your support expenditures by minimizing the number of on-site service calls. This allows your issues to be resolved faster, making your users more productive, and minimizing costs at the same time.

Workstation Maintenance

In order for each individual user to add value to the business, their workstations must work fast and efficiently. The last thing that any business wants is lost productivity due to a lack of access to their technological equipment. Our workstation maintenance services include thoroughly cleaning dust, checking vital cooling system fans, and verifying the status of all anti-virus, adware and spyware program scans. We also apply critical Microsoft updates, clean temporary files and run defragmentation on each workstation. OnSite Technology takes pride in knowing that the investment made in your workstations is protected and optimized.

Video surveillance

Video surveillance has evolved from its earlier use as a static method of monitoring past events, to a proactive means to improve both security and efficiency in a business environment. Video monitoring can be a productivity enhancement in the following areas: Remote Management – Video gives business managers the ability to access systems and check on employees in real time. Tracking Shrinkage – With integration into a point of sale system, videos can be used to verify and view suspicious transactions.

Improving Marketing – In a retail environment, video can be used to analyze customers’ reactions to a product, review visitor traffic patterns and improve store layouts.

Cost Security – The traditional role of video surveillance still plays an important part in the majority of industries. Microsoft’s integrated remote support applications enable us to take control of your mobile devices, and servers, just as if we were physically present. By utilizing effective remote support, OnSite Technology is able to reduce your support expenditures by minimizing the number of on-site service calls. This allows your issues to be resolved faster, making your users more productive, and minimizing costs at the same time.